Privacy Policy

EERS, the Center of Excellence in Hearing Sciences, is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with global data protection standards, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Data Collection

Types of Data Collected:

Personally Identifiable Information (PII) such as your name, email address, and phone number.
Non-Personally Identifiable Information (Non-PII) including browsing data collected via cookies and similar technologies.

Methods of Collection:

Directly from you when you voluntarily provide it to us through our website, email communications, or other forms of interaction.
Automatically via our website’s technology, including but not limited to Google Analytics.

Use of Data

We utilize the collected data for the following purposes:

To respond to your inquiries and provide customer support.
To enhance our services and improve our website’s performance.
To communicate with you regarding updates, events, and other information relevant to our activities.

Data Sharing and Disclosure

EERS does not engage in the sale, trade, or unauthorized distribution of your personal data. We may share data with trusted partners who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.

Data Security

We employ a range of security measures, including encryption and secure servers, to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

User Rights

In accordance with applicable data protection laws, you have the following rights :

Right to Access : Obtain details of the personal data we hold about you.
Right to Rectification : Correct any inaccuracies in your personal data.
Right to Erasure : Request the deletion of your personal data, subject to legal obligations.
Right to Restriction of Processing : Limit the processing of your personal data under certain conditions.
Right to Data Portability : Receive your data in a structured, commonly used, and machine-readable format.
Right to Object : Object to the processing of your personal data for specific purposes.

International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Information

For questions regarding this Privacy Policy, please contact us at info@eers.ca